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Privacy Policy

Plant and Grass — Privacy Policy

Last Updated: September 2, 2026

This Privacy Policy explains how Plant and Grass (“Plant and Grass,” “we,” “us,” or “our”) collects, uses, stores, processes, and protects information when you use our mobile application, website, and related services (collectively, the “Service”).

We are committed to protecting your privacy and handling your information responsibly.

By using Plant and Grass, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use the Service, we may collect the following categories of information.

1.1 Account Information

If account registration is available, we may collect:

You may be able to use certain features without creating an account, depending on the functionality we provide.

1.2 Plant and Grass Images

The primary functionality of Plant and Grass requires you to provide photographs or images of plants, grass, leaves, flowers, fruits, stems, or other plant-related subjects.

These images may be processed by our systems and/or third-party AI service providers to:

1.3 AI Analysis Information

When you submit an image for analysis, we may process information associated with that request, such as:

1.4 Device Information

We may automatically collect certain technical information, such as:

1.5 Camera and Photo Library Access

Plant and Grass may request access to your device camera or photo library so that you can scan or upload plants.

We use camera or photo-library access only for functionality that requires it and subject to the permissions you grant through your device.

You can generally manage these permissions through your device settings.

1.6 Usage Information

We may collect information about how you interact with the Service, including:

2. How We Use Information

We may use collected information to:

3. AI Processing

Plant and Grass uses artificial intelligence to process images and generate results.

Depending on our technical architecture, your submitted images and associated information may be processed by third-party AI, cloud, hosting, or infrastructure providers acting on our behalf.

We take reasonable measures to ensure that service providers handling information do so in accordance with applicable contractual and legal requirements.

AI-generated results may not always be accurate, and AI processing should not be interpreted as a guarantee of a particular plant diagnosis or treatment outcome.

4. How We Share Information

We do not sell your personal information simply because you use Plant and Grass.

We may share information with trusted service providers where reasonably necessary to operate the Service, including providers responsible for:

We may also disclose information:

5. Image and Scan Data

Images submitted for plant analysis may be stored temporarily or for a longer period depending on the features you use.

If the application provides a scan history or saved results feature, images and associated results may be retained to provide that functionality.

We may retain certain information after deletion where reasonably necessary for:

6. Location Information

Plant and Grass may provide more accurate results based on geographical information, climate, or region.

If we request access to your device location, we will request the applicable permission where required.

You may be able to use the Service without providing precise location information, depending on the feature.

We may also use approximate location derived from technical information, such as IP address, for security, analytics, or service functionality.

7. Analytics and Cookies

We may use analytics technologies, cookies, SDKs, pixels, or similar technologies to understand how users interact with the Service and to improve performance.

These technologies may collect information such as:

Where required by applicable law, we will provide appropriate choices or obtain required consent.

8. Advertising

If Plant and Grass displays advertisements, advertising providers may collect certain device or usage information in accordance with their own privacy policies.

Depending on the platform and applicable law, you may have options to limit personalized advertising through your device settings or the relevant advertising provider.

9. Payments

If you purchase a subscription or other paid feature, payments may be processed through third-party platforms such as Apple App Store, Google Play, or another authorized payment provider.

We generally do not directly receive or store your complete payment card information.

Payment providers process payment information according to their own terms and privacy policies.

10. Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

You should also take reasonable precautions to protect your account and device.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining business records, resolving disputes, preventing fraud, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Your Rights

Subject to applicable Indian law, you may have rights relating to your personal information, which may include:

Some rights may be subject to legal or operational limitations.

To exercise applicable rights, contact us using the details provided below.

13. Children's Privacy

Plant and Grass is not intended for children below the applicable minimum age.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

14. International Data Processing

Some of our service providers or technology infrastructure may be located outside India.

As a result, information may be processed or stored in countries other than India, subject to applicable legal requirements and appropriate safeguards.

15. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Deletion of Your Account and Data

Where account functionality is available, you may request deletion of your account and associated personal information.

Certain information may need to be retained where required or permitted by law, or where reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, or legitimate business purposes.

If you want to request deletion or have questions about your data, contact us at:

Email: info@canws.com

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Service, technology, business practices, or applicable laws.

When material changes are made, we may provide appropriate notice through the application, website, email, or another suitable method.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

18. Contact Us

For privacy questions, requests, complaints, or concerns, please contact:

Plant and Grass

Email: info@canws.com

Country: India